Browsing NHH Brage by Author "Bentsen, Kristin"
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Patterns and practices of innovation in Norwegian service firms
Pedersen, Per Egil; Aas, Tor Helge; Bentsen, Kristin; Branstad, Are (Report;2015:7, Research report, 2015-09)This report documents the studies conducted in workpackages 2 and 4 in the SNF-project “MISSING: Measuring innovation in service systems – indicators on new grounds”. It first presents the resource-process-system framework ...