Blar i NHH Brage på forfatter "Ryengen, Steffen"
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The fuzzy front end of innovation : hearing the voice of customer on credit cards
Ryengen, Steffen (Master thesis, 2008)The title “Behind the Fuzzy Front End” points to the traditionally messy getting-started period of product development, when the new product idea is still very “fuzzy”. Preceding a more formal product development process, ...