Browsing Discussion papers (SAM) by Subject "Reporting mistakes"
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To hide or not to hide? How fear and futility affect the decision to report a mistake
(DP SAM;16/2024, Working paper, 2024-10)Even though reporting mistakes could substantially improve work processes and productivity within organisations, employees often hesitate to do so. This paper studies the role of fear (of being fired) and futility (i.e. ...