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The How's and Why's of Trust: On Goals, Mind-sets and Trust
(Conference object, 2011)In this paper we seek to disentangle goals and trust, and argue that people’s goals in interacting with other people influence the experience of trust. The experience of trust is not merely a cause of interaction and risk ... -
The influence of emotions on trust in experienced betrayal situations
(Conference object, 2011)This article investigates the impact of different emotions on trust decisions taking the experience of betrayal into account. Thus, an experiment was created which included one betrayal group and one control group. ... -
Toward a Framework of New Service Development Practices
(Conference object, 2014)Different frameworks for New Service Development ( NSD) practices have been suggested by prior conceptual research. By exploring the practices of NSD empirically, t his paper continues the ongoing discussion ... -
Towards a motivational cognitive model of trust
(Conference object, 2007)The article looks at the effects of risk on the formation of initial trust. It argues that risk influences the content of trust or the importance a trustor places on benevolence versus ability. A difference in emphasis on ... -
Trust as a decision problem or performance
(Journal article, 2009)Established theories on trust-development explain trust as a product of information, portraying individuals as passive receptacles of trust-related information. These theories however tend to ignore the goals of the trustor. ... -
When counting cattle is not enough: multiple perspectives in agricultural and veterinary research
(Journal article, 2011)A traditional approach in agricultural and veterinary research is focussing on the biological perspective where large cattle-databases are used to analyse the dairy herd. This approach has yielded valuable insights. ...