Browsing NHH Brage by Author "Fosshode, Thomas"
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Adopting robotics in downstream financial services : a study investigating bank customers' readiness, and potential barriers to adopt robotics technology
Haukeberg, Camilla Sofie Langli; Fosshode, Thomas (Master thesis, 2016)The financial sector is experiencing great challenges as the world enters the fourth industrial revolution. Changing customer preferences and new companies venturing into the financial sector are forcing banks to shift ...