Browsing NHH Brage by Author "Folmo, Mia Dischler"

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What patients want from their doctors : an analysis of patients’ online reviews and ratings of their regular general practitioners

Folmo, Mia Dischler (Master thesis, 2014)

Understanding what dimensions of health care quality patients respond to is essential in order to recognize how patient demand contributes to health care quality maintenance. In this paper I analyze patients’ online reviews ...