Blar i NHH Brage på emneord "team incentives"

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    • Pay and performance in a call centre : principals and agents or principally angels? 

      Aarbu, Karl Ove; Torsvik, Gaute (Discussion paper, Working paper, 2007-11)
      We use data from a pay reform in an insurance company to contrast different theories of work motivations. The management installed performance pay to boost sales in the customer service centre of the company. The reform ...

    • Relational incentive contracts for teams of multitasking agents 

      Kvaløy, Ola; Olsen, Trond E. (Discussion paper;10/23, Working paper, 2023-06-30)
      We analyze optimal relational contracts for a group (team) of multitasking agents with hidden actions. Contracts are based on noisy signals that may be correlated across agents and between tasks. The optimal contract defines ...