• 10 - Hotel Tourism 

      Lillestøl, Jostein (Working paper, 2007-10-11)
      Topic: Factor analysis and Discriminant analysis Context: This case is based on answers of questionnaires given to tourists at hotels in three different regions of Norway, here named Valleyland, Fjordland and ...
    • 12 - Cashier Fraud 

      Lillestøl, Jostein (Working paper, 2007-10-13)
      Topic: Variation and extremes Context : This case deals with cashier fraud at a supermarket, involv¬ing so-called “return money” when the cashiers have to correct errors. The supermarket in question has 16 cashiers, ...
    • 20 - Customer Satisfaction 

      Lillestøl, Jostein (Working paper, 2007-10-21)
      Topics: Possible methods of analysis are: Cross tabulation - chisquare tests Analysis of variance Regression analysis Factor analysis Discriminant analysis Cluster analysis Context: For producers of ...
    • 9 - Breakfast Cereal 

      Lillestøl, Jostein (Working paper, 2007-10-10)
      Topic: Cluster analysis and alternatives Context: The following data (units omitted) on the content of 23 different brands of breakfast cereal were read from the packages found in two food stores in Bergen in the ...