Browsing Department of Strategy and Management by Subject "service innovation"
Now showing items 1-2 of 2
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Innovation Management Practices in Production-Intensive Service Firms
(Journal article; Peer reviewed, 2015)This paper posits that innovation management practices are contingent upon the type of industry, and examines the innovation management practices in a distinctive set of service firms: production-intensive service firms. ... -
Toward a Framework of New Service Development Practices
(Conference object, 2014)Different frameworks for New Service Development ( NSD) practices have been suggested by prior conceptual research. By exploring the practices of NSD empirically, t his paper continues the ongoing discussion ...