Job satisfaction and organizational commitment in multicultural work environments in Norway
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- Master Thesis 
This research investigates whether the classical determinants of job satisfaction and organizational commitment are valid in a Norwegian context, with emphasis on multicultural work environments. Furthermore, this study examines whether employees with different cultural backgrounds in Norwegian-based companies have different levels of job satisfaction and organizational commitment. The topic is relevant in today’s work environments as the workforce is more diverse than before, and it is important that employers take the subject into consideration as job satisfaction and organizational commitment affect the job performance and bottom line of the company. The topic has not been widely researched in a Norwegian context, however according to the available literature on job satisfaction and organizational commitment there are significant differences between people from different countries. As part of the research a general survey was constructed to confirm the presence of cultural differences based on power distance in a Norwegian context, and the model and results were analysed through several statistical methods. The statistical analysis supported that some of the classical determinants extracted from theory had a positive effect on job satisfaction and organizational commitment. However, no evidence of differences in job satisfaction and organizational commitment between workers from various backgrounds in multicultural work environments in Norway was uncovered. The only exception was that the supervisor was perceived differently between foreigners and Norwegians. From the analysis it can be concluded that the employers should be aware of the variations in job satisfaction and organizational commitment among the employees, but these are not necessarily determined by cultural differences. By focusing on the integration of the employees in the organization through communication and integration courses, it is likely that the staff will remain in the company.