The article looks at the effects of risk on the formation of initial trust. It argues that risk influences the content of trust or the importance a trustor places on benevolence versus ability. A difference in emphasis on ...

By adopting social exchange theory and the affect-infusion-model, we hypothesized that emotional intelligence (EI) would have an impact on three perceptions of trustworthiness – ability, integrity and benevolence – at the ...

In this paper we seek to disentangle goals and trust, and argue that people’s goals in interacting with other people influence the experience of trust. The experience of trust is not merely a cause of interaction and risk ...

In this article we argue that the experience and effects of trust are influenced by how people construe trust in specific situations – people are not merely passive receptacles of information but bring their own understanding ...

Numerous established firms are undergoing digital transformations. To manage a digital transformation (DT), companies should develop DT capabilities. One important prerequisite for DT capabilities is DT competence — a ...