Browsing Working papers (SNF) by Author "Pedersen, Per E."
Now showing items 1-9 of 9
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A review of mobile services research: Research gaps and suggestions for future research on mobile apps
Nysveen, Herbjørn; Pedersen, Per E.; Skard, Siv E. R. (Working paper;01/15, Working paper, 2015-01)The working paper starts with an overview of the growth in research on mobile services. Based on the increase in the research on mobile services the last few years, the fact that the last general review article on mobile ... -
The adoption of a mobile parking service : instrumentality and expressiveness
Pedersen, Per E.; Nysveen, Herbjørn (Working Paper, Working paper, 2002-12)This paper applies an extended model based upon the theory of planned behavior to explain the adoption of mobile parking services among a group of users having some experience with the service. Because mobile parking ... -
Brand and customer experience in service organizations : literature review and brand experience construct validation
Skard, Siv; Nysveen, Herbjørn; Pedersen, Per E. (Working paper, Working paper, 2011-04)Commoditization of goods and services has generated a need for providing customer value beyond functional attributes and benefits. The concepts of brand and customer experience have therefore gained increased interest among ... -
The effects of variety and bundling on choice and satisfaction: Applications to new telecommunication and media services
Pedersen, Per E.; Nysveen, Herbjørn (Working paper, Working paper, 2009-11)The purpose of this working paper is twofold; 1)to review consumer behavior literature on how assortment variety and bundling influence choice related variables, and 2)to apply this review on an analysis of telecommunication ... -
Identity expression in the adoption of mobile services : the case of multimedia messaging services
Pedersen, Per E.; Nysveen, Herbjørn; Thorbjørnsen, Helge (Working paper, Working paper, 2003-07)This working paper is part of a research project funded by the Research Council of Norway, Telenor, Den Norske Bank, A-Pressen, Ericsson and EasyPark at SNF. The main purpose of the project is to provide evaluation frameworks ... -
Individual and cross media communication in converging media environments : a review of research on the antecedents and effects of communication using various media in marketing contexts
Nysveen, Herbjørn; Pedersen, Per E. (Working Paper, Working paper, 2002-10)In this report we review research focusing on the antecedents of media adoption and effects of adopting different media. Both research on media adoption within organizations and media adoption in everyday life contexts is ... -
MAP-IT : a model of intermediary integration strategies in online markets
Methlie, Leif B.; Pedersen, Per E. (Working paper, Working paper, 2000-07)We propose a model for understanding the structural conditions under which intermediaries in online markets choose their strategies, roles and functions. The fundamental concept behind these choices is integration – ... -
Self service technology : an overview of existing research
Nysveen, Herbjørn; Pedersen, Per E. (Working paper, Working paper, 2011-03)The purpose of this working paper is twofold. First the paper presents a review of the literature on self service technology (SST). The review categorizes the literature based on dependent variables studied in existing ... -
Service innovation challenges at the policy, industry, and firm level : a qualitative enquiry into the service innovation system
Pedersen, Per E.; Nysveen, Herbjørn (Arbeidsnotat, Working paper, 2010-03)This report documents the results of an exploratory inquiry into the challenges of service innovation in Norway. It is based on 45 interviews conducted with 63 representatives of the Norwegian innovation system for service ...